Centre Manager, Iver
General Role
To lead and develop a team to provide the highest level of service to the customer and to work with the Directors and Managers in developing the Centre in line with the future direction of the Business.
Proven track record for managing a Garden Centre/ Retail business with experience of managing all departments.
Experience
- Proven experience in garden centre management or a related field
- Excellent communication skills
- Excellent organizational abilities to manage people and various departments
- Ability to sell products and services while providing exceptional customer service, advice and coach people
- Knowledge of buying, liaising with reps, stock management and control
- Reporting to the Retail Director, the successful candidate will bring exceptional retail management expertise with proven experience of leading multiple direct reports and their teams. You will thrive in a hands-on retail environment and have the drive, confidence and strategic commercial thinking to oversee the end to end business operation, taking full responsibility for putting our customers and people first and delivering outstanding results.
Key responsibilities
- Ensuring excellent retail standards throughout the site
- Line management of department managers, setting goals and objectives to increase sales and targets
- Promote ownership and accountability to create a positive, productive, enjoyable and motivated working environment
- Working with all department leaders and teams to ensure the right mix of product and people
- Management of site ensuring a positive customer experience from entrance to exit
- Management of the Plant area both inside and outside
- Able to work on your feet! Bring new and exciting ideas to the management and Directors
- Overseeing the rota’s to ensure we have enough people on site, liaising with our Supervisors on site
- Working closely with the managers of both locations, travelling at times between Iver and our Bourne End location in Buckinghamshire
- Liaising with the maintenance team or where necessary obtaining quotes for grounds / maintenance works.
Person Specification:
- Solid retail background and proven sales track record
- IT literate in Office and working knowledge of EPOS systems
- Excellent communication and people skills
- Ability to work under pressure
- A passion for driving talent and creating a successful team culture
- The ability to resolve challenges and build trust between the whole team.
- Friendly and out going and approachable in working with Directors, HR, all team members and customers.
Christmas Assistants
We are looking for people who are available to work and help us get ready for Christmas!
Have you experience in working within a retail environment? Happy to be on your feet, assist with our customer’s, helping to put out stock with with a friendly smile.
We are on the look out for dynamic, enthusiastic people who have lots of energy and who are passionate to work across all our departments here at Flowerland either in our Iver or Bourne End Centres, or both!
You will gain experience from working across all our departments, from our restaurant and Food Hall, lifestyle and products, gifts & media furniture, plants & flowers. Plus we need lots of helpers to get ready for one of our busiest time Christmas!!
We want people who have had some experience in working within a retail environment and enjoy helping customer who are able to multitask and keep our centre looking fabulous!
We offer flexible working hours, if you are interested please speak to a member of our team.
We look forward to hearing from you!
Please send your CV to us Recruitment@flowerland.co.uk
We are a family run business, with over 50 years in the industry. We thrive on delivering the best quality service and products to all our customers.
Cafe / Restaurant Assistants – Bourne End & Iver
A great opportunity, both full-time and part-time, to join the team in our Cafes at both Bourne End and Iver. Our Cafe / Restaurant is the hub of our Garden Centre at Flowerland. We welcome all applicants; we are looking for experienced people who can join our vibrant team who would like a career with us. We need people who have proven experience working within the hospitality sector, who can engage with our regular and new customers in a friendly manner. We want friendly and outgoing people, who are customer focused while serving food and hot/cold beverages. We need people who can multitask and can think on their feet, smile and eager to get the job done, while always ensuring our restaurant is always clean and tidy. Training will be provided, please note this role may involve working alternate weekends.
What we offer:
Free Parking Free Uniform Discount on food and products Social employee fun events Employee of the month
If this is you we need to hear from you please send your cv to recruitment@flowerland.co.uk
Visual Merchandising Assistant
The Ideal Candidate
Outgoing and friendly, energetic with a positive attitude.
This is a fantastic opportunity for an experienced Visual Merchandiser who is passionate about delivering outstanding displays and layouts. This full-time role as part of a visual merchandising team is based across
our two garden centres in Buckinghamshire.
You are creative, have a commercial visual merchandising eye and you are happy to work independently to deliver the brand vision. You will work closely with the management team to boost the sales of key products by creating and implementing unique ways to sell products via exceptional visual merchandising.
Job Role and Function
Create appealing and eye-catching visual displays that lead the customer through the entire store.
Change displays to promote new product arrivals and reflect festive or seasonal themes
Enhance the sales potential of our stores, by bringing new ideas through all aspects of visual merchandising (store environment, creative layouts).
Effectively plan any range moves within the store.
Feed back to buying team about best sellers and poor performing product lines.
Research lifestyle, demographics and design trends.
Leading by example to promote the highest standards of customer care and service at all times.
Work as a team player and enjoy helping your team-mates
Build working relationships with directors and managers, based on openness and honesty.
Maintain strong communication with the warehouse team to ensure fast and efficient replenishment of stock.
Actively seeking new and improved ways of working simply and cost-efficiently.
Ensure that the retail team are trained in the stores merchandising standards.
Identify slow selling and damaged items and take action to clear these within store asap.
Understanding and awareness of the competition and new creative VM development.
Manage your time through effective planning, organisation, and communication.
Work with the retail team to ensure that all stock is cared for responsibly.
Undertaking Adhoc projects as required by Management.
Experience
Previous experience in creative Visual Merchandising in retail an advantage!
Happy to work to own initiative, conceive ideas and translate those into actions.
Creative thinker, able to interpret VM brand guidelines and adapt them.
Highly organised with an analytical approach to problem-solving with a
strong can-do attitude.
Applicants must be physically fit and able to lift a wide range of Garden Centre products.
You will be passionate about delivering exceptional levels of customer service.
You will be obsessively organised, tidy and have an eye for detail.
Perks of the Job!
Free on-site car parking.
Discount on food and drinks and products.
Extra day off on your special day (Birthday) once you are employed with us over a year.
This is a full time role working Monday to Friday only.
Recruitment at Flowerland
Pet Shop Retail Assistant – Bourne End
An exciting opportunity has an arisen for an experienced enthusiastic Pet retail assistant to work in our newly refurbished pet department.
Experience in working within a pet department where you will focus on pets and pets supplies and products.
Passion for all Pets and someone who loves Pets!
Outgoing and friendly person with a can do attitude in assisting with customers.
Working full time and able to work alternate weekends.
Responsibilities
Offering help with pet knowledge, giving a great sales experience to all our customers, assisting with all our products.
Assist with pet products and learning about all our new & exciting products.
Liaising directly with customers and able to sell with a friendly positive attitude.
Ensuring stock is kept up to date and areas are clean and tidy.
General Till Service/Customer Service.
Always ensuring our Pet Department is kept up to our highest standard giving the best customer service!
Excellent at multitasking with a friendly out going attitude within a great team.
While working with us at Flowerland
Free car parking.
Free uniform.
Extra day off on your Birthday! (Once employed with us after a year.)
Employee social events and activities.
20% discount on food and products.
Planteria Role - Iver
We are looking for an experienced person to join our team at Iver working within our indoor and outdoor plant area.
Are you self-motivated to achieve high standards and able to work on your own initiative with attention to detail in all aspects of the job? Are you outgoing and friendly with excellent communication skills?
Our client is a fast-moving Garden centre offering a fantastic variety and diverse range of excellent quality plants and Horticultural products. Working for the Garden centre Manager and helping to develop our team, strive to cater for every gardening requirement and pride themselves on their customer service and ability to make a visit to the centre a pleasurable experience.
The Ideal Candidate
We are looking for an experienced candidate with previous experience in a similar environment and role. you will deliver an exceptional service to customers, ensuring the quality of the plants are presented to a high standard.
In this fast-paced, hands-on role, you will focus on all areas of plant care/sales. This position would suit those who have already gained some experience in garden centre an advantage.
Enthusiastic and keen to deliver high standards of plant retailing will have a flexible and adaptable approach and be a good team player.
A passion for people and plants, friendly and approachable!
Team player.
Key Responsibilities and Tasks
- Working with the Garden Centre Manager and team members to ensure the smooth running of the department.
- Presentation and displays of a vast range of exciting plants-Creating an inspirational environment that is well maintained.
- Good housekeeping standards across the department with accurate stock control.
- Delivering excellent customer sales and service.
- Working as part of a highly successful and efficient team.
- Working proactively, enthusiastically and with drive to succeed targets.
- Checking and receiving deliveries of our finest products following the required procedure.
- Pricing, displaying, and merchandising of product to the required standards and implementing promotional changeovers.
- Someone who has a vast interest in Plants and learning about our indoor and outdoor plants.
Working at Flowerland – you can avail of our company’s employee discount, free uniform, free on site parking, discount on all our products,
lots of employee social events.
Please submit your interest with CV, recruitment@flowerland.co.uk
Food Hall Supervisor
Bourne End, Buckinghamshire
We are looking for an experienced, enthusiastic, engaging,
full time person to come and join our growing Food Hall at Flowerland.
We need someone who has a passion for food products, knowledgable about market trends and experience with working within a retail environment managing and ordering stock.
We are always looking for the best products and ranges for our foodhall to deliver the best to our valued customers.
Compliant in all food safety policies and procedures and practices.
The Role
This is an exciting opportunity to join Flowerland where our Food Hall is growing. You will be part of a big team where we are always looking for new and exciting products and who follows trends within the garden sector industry.
You will need to have experience of working within a retail environment, knowledgeable about food products, ordering stock and stock control and management.
This is a full time position with working alternate weekends.
Management & supervisory experience essential.
What we are looking for
Excellent communication skills, friendly and outgoing:)
Excellent eye for detail
Strong organisational skills, experience in new and upcoming trends
Experience in working with external vendors and buyers.
Knowledgeable in ordering stock and merchandising within a Food Hall
The ability to lead a team and also work as a team player with a friendly positive attitude and able to be confident in handling customers queries or the odd complaint!
Working at Flowerland
We are a family – owned business well established in Bourne End over 50 years in the industry.
We are known for our outstanding products and brands here at Flowerland continuously growing with a great team of people.
While working with us
Discount on food and products
Free uniform
On–site free car parking
Employee social events
Employee of the month initiatives
Extra day off on your birthday (once you have completed a year’s service with Flowerland)
If you feel you match this job description, we would love to hear from you!
Recruitment at Flowerland
Would you like to work at Flowerland? We are always on the look-out for exceptional, experienced, happy people. Do you have retail experience? Are you happy being active and on your feet all day? Would you enjoy working hard to deliver the best customer service and work with the best people? If you are passionate about plants, home and garden lifestyle and food please get in touch.
Working at Flowerland
Flowerland is a family run business with over 60 years in the business at two locations, Bourne End and Iver. We are going from strength to strength. Every department is growing and we need people with lots of energy, that are motivated and eager to learn, grow and smile with us. If you are interested in joining us, please send us your CV with experience, contact details and expectations by email to recruitment@flowerland.co.uk